The room's air conditioning failed during the night, which affected our comfort. The staff's inattentiveness at check-in was disappointing, but the room itself was spacious and clean, making for a pleasant stay despite the issues.

Big, comfortable room near parks, but Wi-Fi was slow and unreliable.

The large king-size room had great space, and the hotel is conveniently located near a lovely park perfect for strolls. The breakfast buffet offered a good variety, but the remote control for the air conditioning was broken, which required an hour of wait time. Despite the convenience, the lack of prompt attention at the desk left something to be desired.

The moment I entered El Diplomatico, the warm decor embraced me like a cozy blanket. The spacious common areas are easily accessible, making it a breeze for seniors to navigate around, ensuring a delightful stay.

Improve communication for non-Spanish speakers.

Location is superb with quick access to public transport. Room was spacious and clean. Could hear noise from adjacent rooms, which disrupted sleep.

The location is superb with quick access to public transport, and my room was impressively spacious and clean. I loved the modern updates they've applied.

Totally recommend for a cursory stop

Spacious room, friendly staff, with great service at the restaurant that offered a delicious breakfast buffet and free Wi-Fi to help plan our daily outings.

Loved everything.

I had a good time at El Diplomatico. The location is great, just a short walk from Insurgentes Avenue. The staff were super friendly and helpful, making everything feel welcoming. My king size room was spacious and comfortable, with a clean appearance. The decent restaurant served large portions, especially the breakfast buffet. However, I noticed the lack of free daily water bottles, which is a bit disappointing in a place where tap water isn’t drinkable. Overall, everything else was fine, but providing complimentary water would enhance the experience significantly.

Convenient location and spacious rooms

I had a delightful experience, thanks to the spacious standard room that was very clean and well-maintained. The hotel's location is perfect for accessing public transport and nearby restaurants, making it easy to explore the area. The staff were friendly and provided great service, enhancing my stay. However, I found it a bit noisy from the adjacent rooms, which disrupted my sleep at times.

i had a good time at el diplomatico. the location is great, just a short walk from insurgentes avenue. the staff were super friendly and helpful, which made everything feel welcoming. i loved the large portions at the decent restaurant, especially the breakfast buffet. the king size room was spacious and comfortable, making my stay really enjoyable.

100% recommend

The location is great, with easy access to public transport. I had a spacious standard room, comfortably designed. The staff were friendly and helpful throughout my stay. The dining options were decent with large portions. It. 😊

Consider asking for a comforter for your bed to enhance your sleeping experience.

Friendly staff made check-in a breeze.

Could hear noise from adjacent rooms, which disrupted sleep.